If you choose to pay by invoice or installment, please note that we assign the invoice claim to the company MF Group. MF Group will send you an invoice and a delivery note on our behalf. These documents will be sent electronically to the email address you provided. If you prefer, the invoice can also be sent to you by mail in paper form for an additional fee.
The credit check will be carried out electronically by the company FM Group during the ordering process. The data is protected throughout the process, and please understand that we have no influence over the assessment. We are always available to answer any questions you may have regarding delivery dates or shipping. Please also be aware that the option to pay by invoice or installment may be refused. Since we do not have access to the credit criteria of FM Group, we cannot provide any information if your request is declined.
If the outstanding payment is not made after the set payment deadline, you will receive a reminder from MF Group. Also, be aware that default interest and reminder fees may apply in case of delay.
If you pick up the products, you can of course pay in cash. A combined payment with card and cash is also possible.
You make your payment via online banking, at your bank, or at the post office. The payment information will be displayed after the order. Once the payment is received, the shipment will be initiated, or you can collect the goods.
Payment is possible in the online shop. Supported methods are Visa, MasterCard, PostFinance Card, and PostFinance E-Finance.
Peter Watches does not charge any shipping costs within Switzerland.
We send every order by registered mail and A-Post with Swiss Post.
Important: In rare cases, it may happen that the delivery is damaged during transport. In such a case, we will of course exchange the damaged items for you free of charge.
However, please note that if you receive a damaged delivery, you must report it to the post office immediately.
You can contact our customer service via email (peteruhrenshop@gmail.com or Info@peteruhren.ch) or by phone at 041 972 70 70.
We ship all parcels via A-Post, so they usually arrive within Switzerland the following day.
We accept credit card, PostFinance card, Twint, and bank transfer. For invoice payment, we collaborate with the FM Group.
You can reach us by phone at 041 972 70 70 or 041 970 17 80.
Our pearls are carefully selected and of high quality to ensure an elegant product.
Yes, we support bulk orders. Contact us for more information.
Yes, we offer gift packaging. Please note this when placing your order.
We strive for accurate product images, but slight color variations may occur.
Yes, we offer a return option within 14 days. If the size doesn't fit, you can return the bracelets to us for exchange.
Yes, please contact us via email or phone.
Yes, of course, you can return the bracelet if it doesn't fit, even if the bracelet was purchased using a promo code.
We specialize in sales within Switzerland and offer common Swiss payment methods.
Yes, we accept international orders. However, these must be paid via bank transfer, and any customs fees must be covered by the customer.
We offer sizes XS, S, M, and L for our elastic pearl bracelets. Bracelet sizes range from XS with a circumference of 12 cm to L with a circumference of 21.5 cm.
Yes, our bracelets are nickel-free and suitable for sensitive skin.
Currently, we do not offer customization services.
