Frequently Asked Questions! Here you will find answers to a variety of questions that our customers often have. Our FAQ section is a useful resource to quickly obtain information and clarify potential uncertainties.
You can contact our customer service via email (peteruhrenshop@gmail.com or Info@peteruhren.ch) or by phone at 041 972 70 70.
We ship all parcels via A-Post, so they usually arrive within Switzerland the following day.
We accept credit card, PostFinance card, Twint, and bank transfer. For invoice payment, we collaborate with the FM Group.
You can reach us by phone at 041 972 70 70 or 041 970 17 80.
Our pearls are carefully selected and of high quality to ensure an elegant product.
Yes, we support bulk orders. Contact us for more information.
Yes, we offer gift packaging. Please note this when placing your order.
We strive for accurate product images, but slight color variations may occur.
Yes, we offer a return option within 14 days. If the size doesn't fit, you can return the bracelets to us for exchange.
Yes, please contact us via email or phone.
Yes, of course, you can return the bracelet if it doesn't fit, even if the bracelet was purchased using a promo code.
We specialize in sales within Switzerland and offer common Swiss payment methods.
Yes, we accept international orders. However, these must be paid via bank transfer, and any customs fees must be covered by the customer.
We offer sizes XS, S, M, and L for our elastic pearl bracelets. Bracelet sizes range from XS with a circumference of 12 cm to L with a circumference of 21.5 cm.
Yes, our bracelets are nickel-free and suitable for sensitive skin.
Currently, we do not offer customization services.
