FREE SHIPPING

Сontacts

Adresse
Hauptgasse 2, 6130, Willisau-Schweiz

Phone
+41 41 970 17 80

Email
info@peteruhren.ch

FAQ

How can I reach customer service?

You can contact our customer service via email (peteruhrenshop@gmail.com or Info@peteruhren.ch) or by phone at 041 972 70 70.

How long does shipping within Switzerland take?

We ship all parcels via A-Post, so they usually arrive within Switzerland the following day.

What payment methods do you accept?

We accept credit card, PostFinance card, Twint, and bank transfer. For invoice payment, we collaborate with the FM Group.

How can I contact Peterstones by phone?

You can reach us by phone at 041 972 70 70 or 041 970 17 80.

What is the quality of the pearls used?

Our pearls are carefully selected and of high quality to ensure an elegant product.

Can I place bulk orders?

Yes, we support bulk orders. Contact us for more information.

Do you offer gift packaging?

Yes, we offer gift packaging. Please note this when placing your order.

Are the colors of the products authentic?

We strive for accurate product images, but slight color variations may occur.

Is there a return policy?

Yes, we offer a return option within 14 days. If the size doesn't fit, you can return the bracelets to us for exchange.

Can I modify my order?

Yes, please contact us via email or phone.

Can I also return the product if I purchased it with a discount?

Yes, of course, you can return the bracelet if it doesn't fit, even if the bracelet was purchased using a promo code.

Do you only deliver within Switzerland?

We specialize in sales within Switzerland and offer common Swiss payment methods.

Do you accept international orders?

Yes, we accept international orders. However, these must be paid via bank transfer, and any customs fees must be covered by the customer.

What bracelet sizes do you offer?

We offer sizes XS, S, M, and L for our elastic pearl bracelets. Bracelet sizes range from XS with a circumference of 12 cm to L with a circumference of 21.5 cm.

Are the bracelets nickel-free?

Yes, our bracelets are nickel-free and suitable for sensitive skin.

Can I personalize my bracelet?

Currently, we do not offer customization services.

Payment Methods
Free Shipping
Return Policy
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